*** IMPORTANT *** Furnace Part Source LLC Is Not Responsible for Late Shipments By Our Shipping Partners Due to COVID19, Weather, Mechanical Failures, Overwhelmed Supply Chain Or Other Acts Beyond Our Control.
Small Parcel Shipping
We offer Expedited Air shipping as well as standard ground shipping options to all 50 US states and Puerto Rico via our partnership with UPS. When the "Freight Shipping" option appears in the cart it means this item can only ship via LTL (Less Than Truckload) Freight carrier i.e. tractor trailer trucks on a small pallet/skid due to its weight, bulkiness or fragility in shipping. The shipping time can vary from 2-4 business days which does not include weekends or the holidays listed below.
To find your shipping cost hit the "Add to Cart" button and then "View or Edit Cart" under Shipping click "Calculate" then you can see the shipping options. After getting the shipping cost and UPS' Estimated delivery date you can continue to check out. Rates are calculated using UPS' shipping options to your destination from our warehouse. Most Orders are Shipped from Our Mid-West Distribution Center In Order to Minimize Shipping Times. Freight shipments may not be expedited. We may be able to arrange same day shipping where available. Please call or email for that extra charge amount.
Orders received by 5:00 PM EST Monday-Friday will ship the same business day if listed with 1 or more in stock (Does not apply to LTL shipments, cut off is 1 PM EST)! Orders for in stock items received after 5:00 PM EST are not guaranteed to ship until the following business day. UPS Next Day Air service means delivery by their next business day. Saturday deliveries will be presented in the Cart (where UPS provides that option) and will read "UPS Next Day Air Saturday Delivery" this is the guaranteed option. If it says "UPS Next Day Air", but in parenthesis say "Estimated Saturday delivery" it is not Guaranteed! In order to get a "Guaranteed" Saturday delivery you have to use the UPS NEXT DAY AIR EARLY AM option otherwise it is not guaranteed for a Saturday delivery. If you do not see an option in the cart then it is not an option for your delivery area/zip code. UPS may also use Saturday as a business day to calculate Estimated delivery dates, but again only in areas where they provide Saturday ground shipping service. The cart takes all of these calculations in to account, so email or call us if you have any questions!
We do not ship on Saturdays, Sundays or on the following holidays: New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day. Your Estimated Delivery date will take these all in to account when presenting that Estimated Delivery Date in the cart.
FPS LLC is Not Responsible or Liable For Delays Caused By Any of The Carriers We Use, and Are Not Responsible or Liable for Damages Caused to Products in Transit, or Products Lost in Transit.
Weekends are not Calculated in Delivery Times, Only Normal Business Days. For example, if you place a UPS 2nd Day Air Order on Thursday, it will be Delivered the Following Monday.
Canadian delivery services include:
- UPS Worldwide Saver: 1-2 business days, delivery by end of day
- UPS Worldwide Expedited: 2-5 business days, delivery by end of day
- UPS Standard to Canada: 3-7 business days, delivery by end of day
All Above Delivery Times for Canada are Estimates - Delivery May Take Longer - But, In Most Cases, the Above Time-frames are to be expected. These are General Guidelines based upon delivery to metropolitan areas in Canada. If you live in a rural area your delivery time may be longer. Note to Canadian Customers: our prices do include brokerage fees, duty, import taxes, or GST. UPS calculates these costs in to the "Shipping" price listed in the cart.
LTL | Freight | Tractor Trailer | Fixed Shipping
Items that are oversized, excessively heavy or easily damaged will be required by our distributor to ship packed on a secure pallet and transported by a tractor trailer. This is referred to in the shipping industry as an LTL Shipment, LTL Freight or simply Freight. LTL stands for Less Than Load meaning less than a full truckload. Items that require this form of shipment will only offer the Fixed Shipping Rate In the checkout process and the cost has already been pre-calculated based on the weight and size of the item. This shipping method is considered by the carriers as "Curbside" meaning the driver will leave it outside the house on residential deliveries and commercial deliveries on the ground or dock. They are not authorized to deliver it "inside" without the receiver paying an extra fee.
The customer will be asked two questions at checkout. Their answers do not affect the cost - this is simply information the freight company needs to assign the best equipment for delivery.
- Is the delivery address Residential? (vs Commercial) as this can affect the size of truck used for the final delivery segment.
- Does the customer need the truck to have Liftgate? This is a motorized lifting platform that is used to lower heavy items out of the truck. Commercial businesses often have a loading dock built to the level of the truck and therefore do not need the truck to have a liftgate.
We do not offer LTL | Freight shipping to Alaska, Hawaii or Canada. Call or email if you have your own Customs broker for Canadian shipments and we can discuss other options.
Shipping of Back-Ordered Items
In the event that one or more items in your order is back-ordered we will ship the items as they become available. If you would like for the order to ship complete please let us know as soon as possible after you order or write: "Ship Complete" in the "Comments" box in Section #2 of the checkout process!
2023 Holiday Shipping Schedules
Please keep in mind the following information for all shipping disruptions during the holiday seasons.
Furnace Part Source will not be able to ship orders over any of the following Holidays or weekends associated with them.
Below is our schedule for the 2023 Holidays:
- Easter Good Friday (4/7) CLOSED 1/2 DAY no shipping after noon EST
- Memorial Day (5/29) CLOSED MONDAY
- JULY 4th (7/4) CLOSED TUESDAY
- Labor Day (9/4) CLOSED MONDAY
- Thanksgiving week -
Monday – Wednesday (11/20-11/22): OPEN - normal working hours (9:00-5:00 EST) & shipping as normal
- Thursday & Friday (11/23-11/24): CLOSED. Shipping resumes on Monday 11/27
- Christmas -
Christmas Eve (12/23 & 12/24): CLOSED SAT & SUN
- All shipments will ship out Tuesday 12/26
Christmas Day (12/25) CLOSED MONDAY
Tuesday 12/26: OPEN - normal working hours (9:00-5:00 EST) & shipping as normal
- New Year 2024 -
New Years Day 1/1/24 CLOSED MONDAY
- Tuesday 1/2/24: OPEN - normal working hours (9:00-5:00 EST) & shipping as normal